For non-member countries (e.g., Vietnam), documents must undergo Consular Confirmation by the Ministry of Foreign Affairs, followed by Embassy Legalization (Consular Authentication) at the relevant country’s embassy in Korea. Transportal manages this entire process on your behalf.
What is the process for requesting interpretation?
The standard procedure is as follows: [Inquiry & Consultation → Quote → Payment/Contract → Interpreter Assignment & Pre-meeting → Service Execution] We recommend finalizing your booking at least 7 days prior to the event.
What types of interpretation services are available?
We offer a full range of interpretation services tailored to your needs, including:
- Consecutive (Business meetings)
- Simultaneous (International conferences/Seminars)
- Escort/Liaison (Guiding)
- Whispering
- Video Conference & Telephone Interpretation
Is interpretation available for business trips to provincial areas or overseas?
Yes, we provide services worldwide. However, for assignments outside of Seoul or overseas, the client is responsible for travel expenses (transportation, accommodation, meals, and per diem) in addition to the interpretation fee.
Is rental available for interpretation equipment (booths, receivers, etc.)?
Yes. We provide a comprehensive rental service that includes simultaneous interpretation booths, transmitters/receivers, and on-site audio engineers to ensure smooth operation.
Do I need to provide materials for the interpreter in advance?
Yes. To ensure high-quality interpretation, we highly recommend sharing the event overview, presentation slides, and glossaries in advance. This allows the interpreter to familiarize themselves with the context and terminology.
Is there a cancellation fee if I cancel an interpretation reservation?
Yes. Since interpreters block their schedules specifically for your event, a cancellation fee may apply according to our policy if the reservation is cancelled close to the scheduled date.
How do I request a quote, and when will I receive the estimate?
Need a translation? Please use the [Online Quote] page on our website. Simply attach your file and specify your desired delivery date. A dedicated manager will review your request and send you a rapid quote via text message within 5 to 10 minutes.
How is the translation cost calculated?
Costs are calculated based on the word count (or character count) of the source text, language pair, technical difficulty, and urgency. Sending the original file allows for the most accurate quote. Please note that the estimation process may take longer if the source text is in an image format.
I need a translation urgently. Is an ‘Express Service’ available?
Yes, it is available. If you request “Express Processing” when asking for a quote, we will prioritize your project to meet your deadline, including working nights and weekends. (Note: Additional fees may apply depending on the volume and difficulty.)