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English FAQ Library

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What is the procedure for countries that are not members of the Apostille Convention?

Where the Apostille Convention does not apply between the country of issue and the destination, consular or embassy legalization may be required. The steps depend on the issuing country, destination and document type. Confirm the procedure with the receiving institution and the relevant authorities before proceeding. Transportal manages this entire process on your behalf.

Check the current HCCH status table, including entry-into-force dates and objections between countries. Membership alone does not determine whether the Convention applies to a particular document.

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How is the translation cost calculated?

Costs are calculated based on the word count (or character count) of the source text, language pair, technical difficulty, and urgency. Sending the original file allows for the most accurate quote. Please note that the estimation process may take longer if the source text is in an image format.

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